Selected work
Systems shaped around users, stakeholders and real operations.
Each case study separates the problem, the decisions I owned, the delivery work, the outcome and the limits of the evidence.
The evidence
Product thinking that reached production.
The strongest work is not a technology list. It is a traceable line from a real need to a working system, with accountable decisions along the way.
Automating a web company, with humans still accountable
How an established web operation is becoming a connected, AI-assisted operating system without giving models unreviewed authority over clients, money, code or publication.
- Around 200clients in the business
- 2 accountslive event-driven email intake
- 3 minutesrecovery sweep backstop
- Gmail and Pub/Sub
- Cloudflare Workers AI
- n8n
- Notion
- Xero
From community requirements to an authenticated research platform
Turning the needs of patients, researchers and advocates into a searchable community platform for profiles, project discovery and controlled collaboration.
- 3 teamsspecialist working groups
- 8 monthscollaborative delivery
- Nov 2024public launch
- WordPress
- Cloudflare
A repeatable school web platform, not eight one-off builds
A shared platform and controlled rollout that let individual schools retain their identity while reusing dependable technology, delivery checks and support arrangements.
- 8 siteslaunched in one week
- 20 to 27 Aprcoordinated launch window
- 1 platformreusable delivery model
- Cloudflare
- WordPress
Making a multi-site education estate governable
A repeatable assurance model for maintenance, recovery, security, access, performance and accountable decisions across a complex school web estate.
- 20 sitescontracted assurance scope
- Quarterlyevidence-led service cycle
- Human ownedaccess and risk decisions
- WordPress and WP-CLI
- Cloudflare
- Lighthouse